• TEL: +86 755 36887681 / +1 510 509 6256
  • Email: info@airisvape.com
• Q:What's your official bank account to receive payment?

A:


Paypal Account:

paypal@airistech.com


T/T Account :

Bank Name :         HANG SENG BANK LIMITED   

Bank Address:      83 DES VOEUX ROAD CENTRAL HK 

SWIFT CODE:      HASEHKHH 

Beneficiary Name:   AIRIS (CHINA) CO., LTD   

Beneficiary Account: 788-284651-883


Warning:Do not make any mistakes or miss any letters and punctuations of the account name,or the payment will fail.Please check the payment account information carefully when you make payment.

• Q:How can I make an order?

A: 

Airistech Sales 24hrs in service, please contact us to get a catalog and list us your order details. Invoice will be made and sent to you once order details got. After payment made, we will arrange delivery by UPS or DHL ASAP.



• Q:How can I make payment?

Q:How can I make payment?   


A:


We accept Paypal, TT (Bank Transfer) payment method.


When we send you invoice, a payment declaration paper issued by Airistech will be attached to indicate the correct payment information, please check the payment information carefully to avoid wrong payment behaviors or be cheated money. 


• Q:How long can I receive the products after make payment?

A:

For sample order, our lead time is within 3 days. Most of our products have ready stock for sample order.
For OEM order, our lead time is 2-4 weeks after sample confirmed.

• Q:How can I custom my own brand with you?

A:

1)We will have OEM MOQ for different products, please consult with our sales.

2)You can custom on the devices, accessories, package and manuel. You can go with your own Bar code and QR code.You can also custom pantone color of the device.


3)We will cooperate and help to finish the artwork design.


4) It takes 1 week to make product and package sample, and another 3-4 weeks to finish first production.


• Q:What is warranty terms for your products?

A: 

For all of our products, battery has 6 months warranty, atomizers has 3 months warranty.
If quality problem confirmed by picture, video or defective sending back item, we will send free replacements and pay for the shipping.

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